What is nursing Essay Example | Topics and Well Written Essays - 2250 words

What is nursing - Essay Example Under professional and ethical nursing, the NMC code and nursing accountability is discussed among other issues. The paper also highlights on the personal, social and political context of nursing among other important aspects that have helped to shape nursing as a profession. I will draw on practical experiences in the past to elaborate what others have said about nursing in literature. Nursing is among the most demanding professions. It entails both promotion and protection of the health needs of individuals, families, and communities (Basford, & Oliver, 2003). Since the natural environment is one of the leading causes of infections, nursing also entails protection and management of the natural environment (American Holistic Nurses Association, & Noreen, 2000). Nurses are community and social workers whose principal role is to eliminate illnesses by promoting good health. This entails good nutrition and hygiene. In general terms, nursing roles require the prevention, diagnosis, and treatment of infections. The four core values in nursing include caring, integrity, diversity, and excellence (Black, & Kay, 2014.). These values are important to ensure that patient care is professional and yields excellent results. Meta-paradigm for nurses is a conceptual framework that involves the client (patients), the environment, nursing and the environment (Dossey, & Lynn, 2009. The client is the recipient of care while the environment entails the internal and external factors surrounding patient care. Health is the client’s degree of wellness while nursing includes the attributes, actions and characteristics of the individual nurse providing care to the client (Butts, & Karen, 2013. The four nursing frameworks work hand in hand to enhance service delivery in the nursing profession. Based on my role as a student nurse and a placement nurse, my experience

Poor Customer Service Essay Example | Topics and Well Written Essays - 2000 words

Poor Customer Service - Essay Example They are after all paid for working for the primary stakeholder, the shareholder to create value and profit for him. It is incidental that for earning this profit, they have to be equally mindful of befitting the secondary stakeholders. Contrary to common belief, there are many stakeholders in the business apart from the shareholder or the stockholder. They are the employees, customers, suppliers, bankers and even the society at large who look for some benefit from the company, and in turn are also its well-wishers. The question is how to determine that the managers are acting in the best interest of the shareholders? One way is to read the annual financial results that reveal the results of their efforts in realizing profit and value for the owners of the company. But this does not reveal their competency level. The various audits and financial data only show that these are results of activities that have been checked for correctness but they do not reflect on what level of competence was exercised. The better and more comprehensive method is through Corporate Governance. The company is a legal entity and therefore has to enter into commercial transactions all the time for carrying on its business activities. These transactions are concluded by the managers on behalf of the company since the legal entity is not a person and needs agents to carry out these duties for it. This ability of the managers to enter into legal contracts and agreements makes them the agent of the company with the liability resting with the company. This situation gives rise to irresponsible behavior on the part of managers who do not carry the burden of any wrongdoing on their part. It is to control this likely misuse of power that Corporate Governance assumes importance. Business strategies and processes have to be tailor-made to serve every stakeholder. Similarly, Corporate Governance rules and processes have to encompass all activities that have a direct or indirect bearing on different stakeholders. It will not be far from the truth to say that the agency theory has little relevance on Corporate Governance. Â